Universiti Putra Malaysia
Download Latest Complete Journal - JSSH Vol. 24 (S) Jun. 2016
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1
Full Article
(Downloads: 20)
Abstract (Viewed: 6)PT. XYZ is a company which manufactures standard board. The inability to accurately predict the future leads to overstocking of commodities. This research aims to help PT. XYZ to determine the most accurate forecasting method. Using the Economic Order Quantity (EOQ) model, it will help the company with optimal inventory management. The results show that the most accurate forecasting is Linear Regression method and the optimal order quantity of stucco is 137,805.3 kg, water is 761.58 kl, paper pulp is 64,752,12 kg, and starch is 37,600.91 kg. In conclusion, if the company adopts this model, its overall yearly profit will increase from Rp. 241.735.285.000, - to Rp. 255.315.500.000, - an increase of about 6%. Forecasting, Economic Order Quantity Inventory Control Reorder Point
2
Full Article
(Downloads: 15)
Abstract (Viewed: 3)The objective of this research is to identify concepts of organisational communication using qualitative methodology through interviews with local government leaders on the role of communication in Indonesian government culture in achieving good public governance. The findings show: 1) the position of leaders as the most important component of communication 2) GPG could be disseminated to members if the organisation's culture has the following features: Process Oriented, Professional Approach, Open situation, Formal Relations, and Fix Regulation. 3) Excellent communication occurs when there is trust in sources and receiver to communicate, and create value for both sides. This study concludes that excellent organisation communication which supports GPG is able to maintain continuity of communication in an organisation. Excellent communication for GPG is communication that serves the community's interests. Communication, Excellent, Good Public Governance, Organisation Culture
3
Full Article
(Downloads: 14)
Abstract (Viewed: 2)To survive in the competitive business world Indonesian companies must stand out in performance standards by emphasising performance excellence. The purpose of this paper is to find a suitable model which Indonesian companies can implement to improve their performance standards. Research indicates there is a relationship between Transformational Leadership and Collectivistic Culture, and to a relationship between Collectivistic Culture and Employee's Satisfaction. The sample of Indonesian employees used in this study confirms this relationship and reaffirms the importance of Transformational Leadership and Collectivistic Culture for Indonesian employees. Performance excellence, competitive advantage, transformational leadership, collectivistic culture
4
Full Article
(Downloads: 15)
Abstract (Viewed: 2)PT. XYZ is a manufacturing company that produces polyethylene plastic. In some periods, the company is not able to meet consumer demand as requests exceed available production capacity. This study aims to determine the work centre that is experiencing a shortage of production capacity and production capacity planning is proposed as an alternative work centre to optimise production capacity at minimal cost using Rough Cut Capacity Planning (RCCP). This type of research is descriptive. Data was collected through interviews and observations and used to perform capacity planning, i.e. the company's policy of data, company resource data, cost data, and historical demand data. Data processing begins with forecasting consumer demand while RCCP is used to determine the work centre that is experiencing a shortage of production capacity. The proposed production capacity is used as an alternative work centre in increasing production capacity. The results from this study, including the estimated plastic demand for the coming 12 months are 434 766 Kg; There are four work centres that are experiencing a shortage of production capacity at the company, which is cutting manual work centre, work centre cutting machines, sealing work centre and work centre printing; fulfilment capacity planning alternative is a recommendation that is considered to be the most optimal. The results of the proposed production capacity planning show that all estimates of consumer demand can be met and will increase the company's revenue by 31.54%. Capacity Planning, Rough Cut Capacity Planning, Forecasting, Production Capacity, Capacity Shortage
5
Full Article
(Downloads: 8)
Abstract (Viewed: 2)Unequal access to education is a major problem in Indonesia, and even in big cities like Jakarta, many do not posses formal education. Without good education, employment opportunities will be limited and most will end up as blue collar workers. Al Ishlah PKBM is one of the community learning centres in Jakarta. For more than a decade, it has provided educational services for people who want to be more empowered through education. It is an alternative educational centre catering for all ages. The PKBM relies on good communication, both internal and external, and therefore, it needs a communication audit to comprehensively evaluate the quality of its internal communication, namely its ability to send, receive and share information with various audiences within the organisation. The aim of this research is to study how internal communication audit influences an organisation's performance. The results show there is a gap between the vision and mission of organisation. The managers of PKBM Al Ishlah still use the traditional way to manage its internal communication. It was found that the organisation lacks professionalism because it emphasises on the values of empathy. Thus, the centre needs to instil the importance of discipline which needs improvement. Communication audit, organisation performance, non-profit organisation, education
6
Full Article
(Downloads: 11)
Abstract (Viewed: 1)Binus University relies on IT-based communication. This has given rise to problems, such as unreadable non-verbal communication and reduced formalities and respect among subordinates and superiors. This research aims to answer several questions, namely; (1) What are the local wisdom of Binus University? (2) What is a leadership role in socialising local wisdom? The method used is a qualitative analysis which analyses the implementation of organisational communication based on local wisdom. The results showed that Binus University is applying the vertical information flow within the university with an open and equal treatment among colleagues. Leadership in Binus always instills a culture that became the values Binusian in every occasion. Therefore, Binus needs to create a mechanism for effective message delivery in relation to local wisdom socialisation, that will ensure the effectiveness of two way communications. Organisational communication, leadership style, local wisdom
7
Full Article
(Downloads: 11)
Abstract (Viewed: 4)The main purpose of this research is to determine the existence of lead-lag effects in stock returns in the Indonesia Stock Exchange. Fifty-eight companies were taken as samples, selected through industrial classification and selection criteria of leader and follower stocks. The data is analysed using Vector Auto Regression method to extrapolate and investigate the existence of lead-lag effects in Indonesian capital market. This study finds that returns to stocks with relatively high market capitalizations lead returns to stocks with relatively low market capitalizations in Indonesian industry portfolios. However, out of ten industries, there are only six who contribute significant result. This research concludes that lead-lag effects do exist in certain industries and it may assist investors in managing the trading strategy. Indonesian capital market is not efficient since lead-lag effects is one of the phenomenon, which against the EMH. Lead-lag effects, Stock Returns, Cross-correlation, Indonesia Stock Exchange
8
Full Article
(Downloads: 8)
Abstract (Viewed: 2)This study aims to confirm the interrelationship between intellectual capital and financial performance by examining 9 (nine) public-listed Indonesian insurance companies' financial statements from 2009 to 2013. Through this, it expects to determine which variables were more influential to intellectual capital and financial performance using secondary, time series, and panel data. Based on Canonical analysis results, the dominant influence on the financial performance of intellectual capital rather than vice versa. Granger causality analysis results indicate that all the variables of intellectual capital and financial performance can be mutually influential. Not all variables have a significant influence one with another. The variables that have significant influence among one another is HCE to ROA, ROE to SCE, and ROA to ROE (not vice versa). It shows that for the case of Indonesian, insurance company's financial performance has more dominant effect than intellectual capital. Intellectual Capital, Human Capital Efficiency, Structural Capital Efficiency, Physical Employed Efficiency, Financial Performance, Canonical Model, Granger Causality Model
9
Full Article
(Downloads: 8)
Abstract (Viewed: 1)The objectives of this study are to find out the importance of internship for students and the factors for their motivation and satisfaction as interns in the hospitality industry. This research uses the quantitative method through a questionnaire to gather data. Seventy-two questionnaires were collected from Diploma-4 students in hospitality and tourism major universities in Jakarta, Indonesia. Different analyses were employed. The result shows that the students are aware about the importance of the internship. The results also depicted that the location of the hotel had the highest effect on the overall satisfaction. Overall, the students were satisfied with the internship program. To improve the internship programs, the findings of this study recommend the hotel industry and the school offering hospitality and tourism programs to consider the views of students. Hotel Industry, Internship, Motivation, Satisfaction, Jakarta
10
Full Article
(Downloads: 8)
Abstract (Viewed: 2)Accounting conservatism and managerial ownership is applied as a means to minimise agency problems. However, different type of ownership will have different level of conflict. Family ownership is deemed to be more affected by agency problem type II. Using the data of Kompas 100 listed firms in Indonesia, this study aims to comprehend the effect of a family ownership and its level of accounting conservatism. The study also analyses the correlation between managerial ownership toward the level of accounting conservatism. Findings show that family business significantly affects the level of accounting conservatism. In contrast, this study cannot find any effect on managerial ownership on the degree of accounting conservatism. Family business, managerial ownership, accounting conservatism, agency problem type I, agency problem type II, Indonesia listed firms
11
Full Article
(Downloads: 7)
Abstract (Viewed: 1)This paper discusses the innovative new batik Lasem design. Before the writers were able to create the new design, they implemented a creative process called the design thinking process which was developed by IDEO design and Riverdale Country School New York. The framework of the design thinking process involves five steps of research: analysis, ideation, experimentation, and implementation. The town of Lasem and batik Lasem is chosen because the town is the producer of a particular batik in Indonesia that is influenced by Chinese culture. However, the younger generation appears to have no interest in creating new batik Lasem designs to promote and preserve the Lasem culture. Innovation, design thinking, batik; Lasem, Indonesia
12
Full Article
(Downloads: 8)
Abstract (Viewed: 1)This empirical study is intended to examine how gender equality and feminism can affect the design for a local genderless fashion brand in Jakarta, Indonesia. One of the objectives of this research is to provide inputs to designers in improving their performance. Based on a survey of 150 respondents in the retail market sector in Indonesia, it can be concluded that gender perceptions provide a new avenue for a designer when launching a new collection. Consumers are encouraging a trend towards a genderless collection in decision-making. The local genderless fashion market showed good long-term prospects for the retail market in Jakarta. Fashion, genderless, feminism, consumers, and designer's performance
13
Full Article
(Downloads: 8)
Abstract (Viewed: 3)The phenomenon of woman in labour is pushing a lot of research on gender in the workplace. This study was conducted to determine the role of gender in moderating the influence of personal factors among lecturers in the college sector. This research took place at a private university in Jakarta, namely Bina Nusantara University. By using path analysis method for analysing data based on questionnaires that were distributed to 100 lecturers. Results show that personal factors influencing job satisfaction among lecturers were not affected by the gender issues. These findings are the same as those found by Kaiser (2005). Gender, Personal Factor, Job Satisfaction, Lecturer
14
Full Article
(Downloads: 7)
Abstract (Viewed: 2)This report presents the findings and implications of research on how students apply an eco-fashion strategy with a local crafter from a slum community in a rural area of Cakung, Indonesia. Based on a fashion course titled Fashion Future, it discusses sustainable design more commonly known as Eco Fashion. The objective of this paper is to describe the students experience on collaborative undertakings with the slum community in Komunitas Anak Cakung. The findings suggest that the experience acquired provided students with useful insights. Fashion, eco fashion, textiles, collaboration, projects, upcycling, education
15
Full Article
(Downloads: 8)
Abstract (Viewed: 3)Academic achievement is a variable that is used by companies in employee selection. Self-efficacy and career aspirations is seen as having an influence on career success. A discriminant analysis was performed to test whether academic achievement, self-efficacy, and career aspirations could be used as predictors to differentiate between a person who was successful and a person who was less so in their career, especially in the early years of employment. More successful people had a tendency for Pure Challenge by which is meant that the person is able to overcome challenges and a readiness to take charge. Lifestyle aspiration is also seen as important in career development. And the last aspiration was Entrepreneurship, indicating that a more successful person usually wanted to build something and take charge. The findings of this research support the claim that academic achievement was not the only factor which contributed to career success. Self-efficacy, and career aspirations play a role in the career success. Academic achievement, career aspirations, career success, generation Y, self-efficacy, training and development
16
Full Article
(Downloads: 7)
Abstract (Viewed: 1)This research aims to investigate the diffusion level of website innovation by the students. The objective is to find out whether student satisfaction is an intervening factor in adoption behaviour. The research model is applied on two groups, one at the State University, the other at a Private University. in Jakarta and West Java. The data is analysed using Structure Equation Model using Wrap PLS. The results show that overall, the relationship between variables in the Private Universities is stronger than in State Universities suggesting students in the Private University are more diffused by innovation than those in the State University. Diffusion of Innovation, Satisfaction, Website Service, Consumer Behaviour
17
Full Article
(Downloads: 13)
Abstract (Viewed: 1)The low rate of publications in internationally reputed scientific journals has become one of the main concerns of many Indonesian academicians and universities as these organisations are expected to contribute to knowledge and improve academic quality. One of the contributing factors is the researchers' mastery of English to write for international journals. This paper examines lexical density and reading ease of scientific papers, some of the indicators used for evaluating the quality of scientific writing. This study adopted three methods from Halliday (1985), Flesch (1948) and Gunning (1952) in determining the lexical density, fog index and reading ease. These three determining factors were then statistically calculated using simple regression; the results showed they have a highly significant effect (70.1%) on the standard of academic writing. Thus, it is highly recommended that Indonesian academicians enhance the quality of their scientific papers through the process of editing and proofreading prior to submitting their papers to international journals. Writing skill, scientific papers, lexical density, reading ease, fog index
18
Full Article
(Downloads: 9)
Abstract (Viewed: 2)This research aims to highlight, from the perspective of competitive advantage, the difference between Islamic and conventional banking. The competitive advantage is based on capital's preference. The sample of this study was 120 commercial banks but only 49 banks, accounting for 52% of banks in Indonesia, completed and returned the questionnaire (response rate 39%). The research focused on the top management team and data was collected using questionnaires. The questionnaire was based on a variable construct, taking into consideration the bank's competitive advantage and innovation performance among others. The results show that capital is the only factor of advantage for Islamic banks. Competitive advantage, innovation performance, absorption capacity, organisational culture, conventional and Islamic banking
19
Full Article
(Downloads: 13)
Abstract (Viewed: 2)The aim of this research is to examine the influence of trust, commitment, communication, and conflict handling in customer loyalty. Data collected from 200 respondents were used with a simple linier regressions analysis. This showed a positive influence between relationship marketing dimensions and customer loyalty. Commitment, Communication, Conflict Handling, Customer Loyalty, Trust
20
Full Article
(Downloads: 9)
Abstract (Viewed: 1)Companies in involved in the service industry face intense competition and rivalry. The ability to communicate is essential to improve the quality of their service. This study uses the constructivist method of Phenomenology and symbolic interaction theory to study this phenomenon. The purpose of this study is to explore and analyse the values of West Javanese local wisdom in improving communication competences, and develop a unique service concept, Hospitality Communication. This is proven to be a good concept in facing business competition, especially in enhancing tourism business in West Java. Local Wisdom, Communication competences, West Java and Hospitality Communication
21
Full Article
(Downloads: 9)
Abstract (Viewed: 8)The purpose of this research is to develop a model of justice-based health care for poor people and examine its effect on patient satisfaction and repatronage intention. There were 234 participants, namely hospital patients from poor families, in the final sample for this study. The results found that interactional justice and information have significant effect on patient satisfaction. Lack of good communication and knowledge of poor patients were the two main reasons cited by patients in this study for their dissatisfaction with the hospital service. All dimensions related to justice-based health care and patient satisfaction have no effect on repatronage intention. Hospitals need to create a standard operating procedure (SOP) as part of their work culture to improve interaction between doctors, nurses and non-medical personnel with patients, especially the poor ones. Justice-based Health Care, Patient Satisfaction, Repatronage Intention, Hospital
22
Full Article
(Downloads: 13)
Abstract (Viewed: 7)This is an empirical research that investigates and attempts to define dominant drivers of environmental friendly hotels from an operational perspective in Indonesia. This research uses qualitative method and analyses actions, programmes, initiatives and plans of each object to locate the dominant factors. It also describes the environmental performances of each hotel. This research finds that INSPIRA's dominant driver factor is ts competitiveness and organisational 'greenness'. For Victoria Hotel, the dominant driver factor is its continuous green attitude by using latest technologies. In Sumaq, Machu Picchu, the dominant driver factors are both regulation and customer requirements of green services. All these actions are green manifestations or eco-drivers for excellent performance in the hotel industry. Eco-driver factors, hotel operations, environmental performance

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